Optimize your sales strategy and improve business growth


Business Growth

Implementing the right sales solution is necessary to stay ahead in the market.

Sales organizations need dynamic and cloud-based solutions to stay relevant in the digital age. With Microsoft 365 applications, your business can streamline sales processes and optimize sales strategy that help your business to achieve business goals.

To improve sales effort, you need to target customers by understanding their trends, behavior and purchase history. For this you need data from your customer. With enormous amounts of data being  received on a day-to-day basis, it is essential to organize data to target the right customers and yield higher sales.

Here we explore some of the ways Microsoft Dynamics 365 help your sales teams optimize sales strategy.

Before going deep into the subject, we should understand about Dynamics 365 Sales.

Microsoft Dynamics Sales: Dynamics 365 Sales enables sales teams to boost sales with relationship selling. It helps to create strong relationships with customers, take actions based on insights and close sales deals faster. The solution shortens the sales cycle and allows the salespeople to engage with the right customer, stay focused and improve productivity.

Using D365 Sales you can:

  • Optimize your sales process: Helps to optimize sales through automation and real-time collaboration helping sales team to sell more effectively.
  • Lead Management: Lead management capabilities allows salespeople to manage leads and maintain healthy relationships with customers.
  • Forecast: Use built-in AI feature to better predict sales and demand. Forecasting feature helps you predict the revenue you can generate
  • Reporting: Set up interactive dashboards to get insights and reports into your sales performance using Power BI.

Sales accelerator capability to close sales deals faster

The Sales Accelerator capability in Dynamics 365 Sales enables your sales team to engage and better understand customers through multiple channels. Sales team can communicate with customers via email, soft phone, and Microsoft Teams Channel.

It also minimize the search time to find the next best customers from the customers list. With AI-driven insights and recommendations on customer needs and events, your sales teams can guide their customers properly.

Proper communication to enhance sales strategy

Another area organizations should focus is on improving communication. Sales teams get more time to strengthen relations with their customers when they are empowered with the right communication tools. They can reduce manual jobs related to communication with customers. Microsoft Dynamics 365 lets you integrate Microsoft Teams to empower communication and collaboration among various departments.

Microsoft Teams is a comprehensive collaboration tool designed to change the way users work and communicate with each other. Microsoft Teams allows your teams to chat, meet, call, and collaborate in one place.

Microsoft Teams and Microsoft 365 brings together the right people from both inside and outside of your organization. Your teams can collaborate with each other, chat and call, and share documents, all from within Dynamics 365 or Teams.

Microsoft Relationship selling to strengthen

Another way to improve your sales strategy is to focus on relationship selling. Your business never wants to miss leads and opportunities. You must bring the element of human empathy into the digital selling to elevate customer relationships stronger than ever. With the onset of pandemic, digital selling has become a standard for organizations across the world.

The integration of LinkedIn Sales Navigator with Dynamics 365 helps you socially interact with customers and build long-lasting relationships with customers. Moreover, you can easily identify people who are most likely to purchase, personalize customer engagement with right content, and take the next best activity with insights.

Sales Insights to drive more sales

Dynamics 365 Sales Insights is AI-driven which helps your business to build better relationships with customers, automate tasks and guide your sales teams to proactively go after opportunities at the right time. Using AI, your teams can improve sales planning, productivity and close more sales deals faster.

Sales Insights brings together information from Dynamics 365, Microsoft 365, LinkedIn, Microsoft Teams and transforms selling with the power of AI. With conversion intelligence, advanced forecasting and sales pipeline intelligence, and relationship intelligence, you can elevate your sales performance to greater heights.

With these tools, salespeople will now have tools and information to have meaningful conversations. These tools will enable you to drive your sales strategy and make better and faster decisions.

In today’s digitally enabled world, it is important to include these capabilities and applications within your business. Depending on your business goals and preferences, you can implement Dynamics 365 Sales with the support of experienced and trusted Microsoft Dynamics 365 Partners. If your business is in any of the MENA countries, it is worth relying on the Microsoft Dynamics 365 partners in UAE, Saudi Arabia, Oman, Qatar, Bahrain, Jordan, Kenya, Germany, Canada, Pakistan, and India.

Their Dynamics 365 Consultants customize the solution by integrating solutions like LinkedIn Sales Navigator, Sales Insights, Customer Insights, Microsoft 365, Power Platform, and analytics. With extended capabilities, your business can have an edge on sales performance and business growth.

Get professional consultation on Dynamics 365 Sales and Insights from the leading Microsoft Partners in UAE, Saudi Arabia, Oman, Qatar, Bahrain, Jordan, Kenya, Germany, Canada, Pakistan, and India.

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